Support
Frequently asked questions
Straight answers. If yours isn't here, drop a note to [email protected]
About Our Products
Three things. One, we use the more bioavailable form of each mineral: magnesium glycinate instead of oxide, Himalayan pink salt instead of refined table salt. Two, no added sugar, no artificial sweeteners, no dyes. Three, our plan is to publish the full lab report from an independent lab for every batch we ship. Most brands don't do any of these.
Magnesium glycinate is a chelated form of magnesium, which is a fancy way of saying the magnesium is bound to the amino acid glycine. Studies show your body absorbs it much better than magnesium oxide. Oxide is cheaper, which is why most brands use it. Glycinate works better and is easier on the stomach, so we went with that.
Yes. We're planning on a high-purity stevia leaf extract (Reb-A 99%) for a clean sweetness without the aftertaste. No sucralose, no aspartame, no acesulfame potassium, no erythritol. The unflavored version will have no sweetener at all.
The standard containers will have 30 servings. The Starter Kit variety pack comes with 20 total, 10 of each flavor. One serving in 12 to 16oz of water is the dose we suggest.
The formula is sodium, potassium, and magnesium. If you're already taking any of those individually, you'll want to account for that. The usual caveat applies: if you're on medication, especially for blood pressure or heart conditions, talk to your doctor before adding anything new.
Testing & Transparency
Every batch will be tested for heavy metals (lead, arsenic, mercury, cadmium), microbial contamination (total aerobic count, yeast, mold, E. coli, Salmonella, Staphylococcus aureus), and active ingredient potency, which means confirming the mineral content on the label is actually what's in the bottle.
An accredited, independent third-party lab. Not ours. Not one we have a financial relationship with. The lab's name will be on every Certificate of Analysis we publish.
On the Lab Results page, before the batch ships. You'll be able to download the full PDF, not a summary or an infographic. Test methods, specifications, and results, the way the lab wrote it.
It doesn't ship. If any parameter is off (heavy metals, microbials, potency) the batch gets rejected. We'd rather eat the cost than sell something we wouldn't take ourselves. That rule isn't up for discussion.
Orders & Shipping
We're still pre-launch. The first batch is in production and ships soon. Put your email on the list and you'll hear from us when we go live. Early subscribers get 15% off the first order.
Yes, at launch. Subscribe & Save, monthly or every other month, with a discount. No contracts, cancel whenever. We'd rather earn it each month than lock anyone in.
The continental United States at launch. Alaska, Hawaii, and international depending on demand. Free shipping on orders over $50.
30-day satisfaction guarantee. If you're not happy, email us and we'll make it right, either a replacement or a full refund. If you don't love the product, we don't want your money.
About Dawnwell
Two words stitched together. Dawn, for the clarity of a morning. Well, for the source you draw from. We wanted a name that felt like it was built from solid, honest materials. No polish over cracks, no paint over rust, just the real thing.
Maneesh. He started the brand after months of trying to find supplements he actually trusted, and coming up short. He read the studies, called the labs, and compared sources until he decided he'd just have to build it himself.
Still wondering something?
Email is the best way to reach us. We read everything and usually write back within a day.
[email protected]